Help and Support
Enjoy free UK delivery on orders over £25 and free European delivery on orders over £70.
Orders are processed and dispatched within 3 working days. Please allow a little extra time during holidays or busy periods.
Our Standard UK Delivery is £2.87 via Royal Mail Tracked 48, and Standard European Delivery is £15 via Royal Mail International Tracked, with an estimated delivery time of 3-5 working days after dispatch.
Please note: import duties, taxes, and customs fees are not included and remain the responsibility of the customer.
Need help? Please get in touch, we’re always happy to assist.
We want you to be completely satisfied with your purchase. If something isn’t quite right, you’re welcome to return your item(s) within 30 days of delivery for a full refund. Once we receive your return, we’ll review it and follow up with you by email.
Please note that return shipping costs are not covered, and we cannot take responsibility for packages lost in transit. All items must be returned in their original condition, with all labels attached. Items that do not meet these requirements will not be eligible for a refund.
To request a return, please contact us and include the following information:
Subject: ORDER RETURN
Please include:
- Customer name
- Order number
- Product name
- Quantity being returned
- Reason for return (choose one):
(1) Looks different from the website
(2) Ordered multiple sizes
(3) Arrived too late
(4) Too big
(5) Too small
(6) Don’t like the fit
(7) Don’t like the material
(8) Other (please specify) - Any additional comments
We currently accept orders from the UK and Europe, with plans to expand to other countries soon.
We pack orders really quickly, which makes it difficult to make changes once an order has been placed. If you want to make a change, please contact us as soon as possible and we will do our best to make it happen.
We’re sorry there’s an issue with your order. Please get in touch, and we’ll do everything we can to make it right.