Refund policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If something isn’t quite right, you may return your item(s) within 30 days of delivery for a full refund.

To be eligible for a return, your item must:

  • Be in the same condition you received it
  • Be unworn and unused
  • Include all original labels and packaging
  • Include proof of purchase

Items that do not meet these requirements will not be eligible for a refund.

How to Start a Return

To request a return, please contact us or email us at hello@a-feast.com with the subject line: ORDER RETURN, and include:

  • Customer name
  • Order number
  • Product name
  • Quantity being returned
  • Reason for return (choose one):
    1. Looks different from the website
    2. Ordered multiple sizes
    3. Arrived too late
    4. Too big
    5. Too small
    6. Don’t like the fit
    7. Don’t like the material
    8. Other (please specify)
  • Any additional comments

Please note:

  • Return shipping costs are not covered by A-FEAST LTD.
  • We cannot accept responsibility for lost return parcels. Tracked services are recommended.
  • Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return-related questions at hello@a-feast.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

  • Your item is defective
  • Your item is damaged
  • You received the wrong item

We will evaluate the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

We do not accept returns for:

  • Gift cards
  • Sale items

If you are unsure whether your item is eligible for return, please contact us.

Exchanges

If you would like an exchange, the fastest method is to:

  1. Complete the return as outlined above
  2. Place a separate new order for the preferred item

Once your return is approved and processed, your refund will be issued accordingly.

Refunds

Once we receive and inspect your return, we will notify you by email. If your refund is approved:

  • A refund will be issued to your original payment method within 10 business days
  • Please allow additional time for your bank or card provider to process the refund

If more than 15 business days have passed since we confirmed your refund approval, please contact us or e-mail us at hello@a-feast.com.