Terms of service

Overview

Welcome to A-FEAST! The terms “we”, “us”, and “our” refer to A-FEAST LTD. We operate this website and online store, including all information, content, features, tools, products, and services made available to you (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.

These Terms of Service (the “Terms”), together with any other policies referenced herein, describe your rights and responsibilities when using our Services.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the Services immediately.

Section 1 - Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in the United Kingdom (18 years old), or you have permission from a parent or legal guardian to use the Services.

To use the Services, you may be required to provide accurate and complete information, including your email address, billing details, payment information, and shipping address. You represent that all information you provide is current and correct.

You are responsible for maintaining the confidentiality of your account credentials. You may not transfer or assign your account to anyone else.

Section 2 - Our Products

We strive to present our products accurately, but:

  • Colours may appear differently due to screen settings
  • Product appearance may vary slightly from images
  • We do not guarantee that products will meet your expectations

All product descriptions and pricing are subject to change at any time. We may limit quantities or discontinue products at our discretion.

Section 3 - Orders

When you place an order, you make an offer to purchase. A-FEAST LTD reserves the right to accept or reject any order.

Your order is accepted only when we:

  1. Receive and process your payment, and
  2. Send you a dispatch/confirmation email.

We may decline or cancel an order for reasons including:

  • Stock unavailability
  • Payment issues
  • Suspected fraud
  • Errors in product or pricing information

If we cancel an order, we will notify you using the contact details provided.

All purchases are subject to our Refund Policy.

You agree that purchases are for personal, non-commercial use.

Section 4 - Prices and Billing

Prices are shown in GBP (£) and may change without notice.
Unless expressly stated, prices exclude:

  • Shipping costs
  • Taxes (if applicable)
  • Customs or import duties for international orders

You agree to provide accurate and complete billing and payment details and to update your information promptly.

By submitting payment details, you confirm that:

  • You are authorised to use the payment method
  • The details provided are accurate
  • Your payment provider will honour the charges

Section 5 - Shipping and Delivery

Delivery times are estimates and not guaranteed.
A-FEAST LTD is not responsible for delays caused by:

  • Carriers (e.g., Royal Mail)
  • Customs
  • Weather
  • Events beyond our control

Once we hand items to the carrier, risk of loss transfers to you.

Section 6 - Intellectual Property

All content on our website and Services - including text, graphics, logos, images, photographs, designs, videos, and the overall layout - is the property of A-FEAST LTD or our licensors, protected by UK copyright law, UK trademark law, and international intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, or create derivative works from any content without our prior written consent.

All trademarks and logos displayed are owned by A-FEAST LTD or their respective owners. Nothing in these Terms grants you permission to use them.

Section 7 - Optional Tools

We may provide access to tools operated by third parties. These are offered “as is” and “as available” without warranties or liability.

Use of third-party tools is entirely at your own discretion. You should ensure you understand each third-party provider’s terms.

Future new features or tools will also be subject to these Terms.

Section 8 - Third-Party Links

Our Services may contain links to third-party websites or features. We are not responsible for:

  • The accuracy of third-party content
  • Products, services, or materials offered by third parties
  • Any damage or loss related to third-party interactions

Please review third-party terms and policies before engaging in transactions with them.

Section 9 - Relationship with Shopify

A-FEAST is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with A-FEAST. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and A-FEAST, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with A-FEAST. 

Section 10 - Privacy Policy

Your use of the Services is subject to our Privacy Policy, which outlines how we collect and use your personal information.
Because our store is hosted by Shopify, certain data will also be processed by Shopify under their Privacy Policy.

By using the Services, you acknowledge that you have reviewed both policies.

Section 11 - Feedback

If you submit reviews, suggestions, ideas, or feedback (“Feedback”), you grant A-FEAST LTD a worldwide, royalty-free, perpetual licence to use, publish, modify, and distribute such Feedback.

You confirm that:

  • You own the rights to your Feedback
  • You are not violating any third-party rights
  • Your Feedback complies with these Terms

We may remove Feedback that is unlawful, offensive, or violates rights.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, information on our Site may contain errors or omissions (e.g., pricing, descriptions, availability).
We reserve the right to correct these without prior notice, including after an order is submitted.

Section 13 - Prohibited Uses

You may not use the Services to:

  • Violate laws or regulations
  • Infringe rights of A-FEAST LTD or others
  • Harass, defame, or harm individuals
  • Upload harmful, illegal, or fraudulent content
  • Transmit spam or malicious code
  • Attempt to gain unauthorised access
  • Collect personal data from other users
  • Interfere with security features or website functionality

We may suspend or terminate access for violations.

Section 14 - Termination

We may suspend or terminate your access at any time without notice.
You remain responsible for all charges incurred before termination.

The following sections survive termination:
Intellectual Property, Feedback, Disclaimer, Liability, Indemnification, Severability, Waiver, Governing Law, Assignment, and any terms intended to survive.

Section 15 - Disclaimer of Warranties

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including:

  • Merchantability
  • Quality
  • Fitness for a particular purpose
  • Durability
  • Non-infringement

We do not guarantee uninterrupted, secure, or error-free use of the Services.

Section 16 - Limitation of Liability

To the fullest extent permitted by UK law, A-FEAST LTD and our employees, partners, suppliers, and service providers are not liable for:

  • Indirect or consequential losses
  • Loss of profits, revenue, savings, or data
  • Losses arising from your use of the Services or products

Our total liability is limited to the amount paid for the product giving rise to the claim.

Your statutory rights are not affected.

Section 17 - Indemnification

You agree to indemnify and hold harmless A-FEAST LTD, Shopify, and our affiliated parties from claims, liabilities, damages, and expenses arising from:

  • Your breach of these Terms
  • Your violation of law or third-party rights
  • Your use of the Services

Section 18 - Severability

If any part of these Terms is found invalid or unenforceable, the remainder will continue in full force.

Section 19 - Waiver; Entire Agreement

Failure to enforce any right does not constitute a waiver.
These Terms, together with our policies, constitute the entire agreement between you and A-FEAST LTD.

Section 20 - Assignment

You may not assign your rights under these Terms without our consent.
We may assign our rights without notice.

Section 21 - Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be resolved exclusively in the courts of England and Wales.

Section 22 - Headings

Headings are for convenience only and do not affect interpretation.

Section 23 - Changes to Terms of Service

We may update these Terms at any time by posting changes on our website.
Continued use of the Services constitutes acceptance of the updated Terms.

Section 24 - Contact Information

Questions about these Terms should be directed to:

A-FEAST LTD
Company Registration Number: 16717363
Email: hello@a-feast.com
Phone: +44 7344 105658
Business Address: 66 Surbiton Hill Park, United Kingdom, KT5 8ER